Welcome to Fastpay’s video tutorial series.
This video will demonstrate how to install the Citrix Receiver from our website when
using Apple’s internet browser, Safari, version 5.1.7 for Windows. Citrix is the software
that allows you to connect to our system securely, keeping your sensitive payroll information
private. This installation is a one-time process you must complete before accessing your payroll.
If you have previously installed the Citrix Receiver and accessed your payroll, you do
not have to complete this process again. Please note, you must use a user account that has
install rights in order to complete this installation. To begin, go to our website at www.fastpaypayroll.com.
In the upper right-hand corner, click the green “login” button, and then click “Remote
Payroll.” You will then be prompted to install the Receiver. Agree to the license agreement
by checking the appropriate box and then click the green “install” button.
In the security prompt, click “run” and wait for the installation file to finish downloading.
When the download is complete, the receiver will automatically begin installing. For help
installing the receiver using a different internet browser, please see our other video
tutorials. Please be patient as the speed of your download and installation may vary
depending on your current internet connection and individual computer specifications; however,
the entire process should only require a few minutes. When the Receiver has installed successfully,
click the “ok” button to proceed and close the downloads window. Click “continue” and
you will go the login screen. Hereafter, each time you click “remote payroll” from the “login”
button on our homepage you will arrive at this screen, rather than going through the
install process again. Note that the system now recognizes and informs you that the appropriate
client is installed. From this point, simply login with your username
and password. If you need additional help, please contact us: by email at [email protected]
or by calling area code (806) 780-0000. Thank you for watching.